FIVE MYTHS OF INTERNET MARKETING FOR INDEPENDENT PROFESSIONALS
C.J. Hayden, MCC
There's
more marketing hype published on the Internet in one day than P.T.
Barnum generated in his lifetime. Like a worm swallowing its tail,
the Internet marketing beast feeds mostly on itself. The vast majority
of what appears on the Internet about marketing is designed to help
you market products and services sold and delivered exclusively
on the Internet.
So
what does that mean for the independent professional whose web presence
is primarily aimed at selling his or her own personal services?
You know, services delivered the old-fashioned way, by humans interacting
face-to-face or at least voice-to-voice. At best, the average professional
is likely to be overwhelmed by the sheer volume of Internet marketing
advice available. At worst, he or she is being seriously misled
by it.
The
problem is that marketing your own professional services is simply
not the same as marketing a retail product or an anonymous business
service. You can't sell corporate consulting like you do web
hosting; nor can you sell life coaching the same way you do an e-book.
If you try to market yourself by following advice designed for marketing
Internet products and services, you're likely to make some
serious mistakes.
Here
are five Internet marketing myths that may be hazardous to the health
of your business.
Myth
#1 – It all starts with a great web site.
Actually,
the place where it starts is with a well-defined service. If you
don't have a crystal clear picture of who you are marketing
to and exactly what you're selling them, the best web site
in the world won't get you clients. Before you even think
about building a web site, you should know who your target market
is, how to describe your professional specialty, and what specific
benefits your work provides for your clients.
The
content of your site is much more important than the design. Yes,
you should have a professional-looking site, but a brilliant design
and dazzling graphics won't pay off anywhere near as well
as a clear explanation of why a client should work with you. Useful
material such as articles, assessments, and other samples of your
expertise will go much further to persuade prospective clients than
flash intros and interactive menus.
Myth
#2 – More traffic translates to increased profits.
The
only result that more traffic to your web site guarantees you is
increased bandwidth use by your web host. Before spending money
on banner ads, web directories, or pay-per-click listings to drive
more visitors to your site, you need to be sure that they'll
want to do business with you once they get there.
Ask
your colleagues and current clients to critique your site. Do they
understand what you are offering? Can they see concrete benefits
to your target audience? Revise your site based on their feedback.
Then personally invite some prospective clients to visit and touch
base afterward. Do your prospects seem more inclined to do business
with you after seeing your site? If so, you're on the right
track. If not, you still have more work to do.
Myth
#3 – Do whatever it takes to build your list.
There's
no question that a substantial opt-in mailing list is a valuable
marketing asset, but the quality of names on your list is much more
important than the quantity. Acquiring names through giveaways of
other people's material, trading lists with joint venture partners,
or purchasing them from a vendor rarely provides qualified buyers
truly interested in your services.
Absolutely,
ask your site visitors and people you meet to join your mailing
list and offer them something of value in return. A well-written
ezine, helpful report, or informative audio are all effective premiums.
But, your premium should be directly related to the services you
provide and also serve to increase your professional credibility.
Names acquired from promotional gimmicks or unknown sources seldom
turn into paying clients.
Myth
#4 – Killer copy is the secret to sales.
Hype-laden
web copy may be effective in selling certain info-products or courses,
but it hardly inspires trust. You're not going to convince anyone
to hire you individually as a consultant, coach, trainer, designer,
or financial advisor by offering "not one, not two, but three
valuable bonuses" as if you were selling steak knives on late-night
TV.
Your
Internet marketing persona should reflect the same professionalism
as the work you do with your clients. If writing marketing materials
isn't your forte, by all means hire a professional copywriter. But
be sure you hire one with experience writing for professionals like
yourself. The copy on your web site should inspire feelings of confidence
about your abilities, and communicate your reliability and solid
qualifications.
Myth
#5 – Just follow the winning formula and you will get rich.
There's
only one surefire recipe for Internet wealth I know of, and that's
the business of selling surefire recipes. There seems to be an infinite
number of buyers for every new get-rich-on-the-net scheme that is
invented, but paradoxically, a precious few people actually making
money on the web.
The
Internet may be a different medium for marketing professional services
than making calls, writing letters, or speaking to people in person,
but the same time-honored principles still apply. There is no new
winning formula. The secret to landing clients is what it always
has been -- build relationships and get people to know, like, and
trust you.
If your web site, ezine, and other Internet-based activities contribute
to building long-term, trusting relationships with prospective clients
and referral sources, you'll get business on the web. But if you
blast your message out to anyone who will listen, aiming for a quick
profit, the Internet won't bring you any more business than standing
on a street corner with a megaphone.
Copyright
© 2005, C.J. Hayden
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