WHAT'S YOUR MARKETING ATTITUDE?
C.J. Hayden, MCC
Entrepreneurs
pay a lot of attention to the mechanics of marketing. They take
workshops, read books, and hire consultants to find out how to
do the best job they possibly can. With my own clients, I often
discover that their knowledge of marketing techniques is quite
good already. What they might lack is the right kind of marketing
attitude.
Do
any of the attitudes described below sound familiar? If so, you
may be sabotaging your own marketing efforts. Read on for some
possible solutions.
1. "I shouldn't have to market." If you are good enough
at what you do, you tell yourself, clients should just come to
you. Marketing is for products, not professionals. You have years
of training and experience in your specialty, why should you have
to spend your precious time on marketing?
This
perception is extremely common among consultants and professionals,
although many won't admit it. The fact is that successful marketing
is a necessary part of business ownership. If you could get all
the paying work you wanted without having to market, why wouldn't
everyone be self-employed?
If
you perceive marketing as a dirty business, try thinking of it
as the diapers you need to change in order to have the joys of
being a parent. But instead of focusing on what you dislike, tie
your marketing chores to your vision of a successful business.
Visualize
checks arriving in the mail when it's time to make a cold call,
or picture a signed contract when preparing for a presentation.
Post visual reminders (e.g. photos or clippings) at your desk
of the reasons you became self-employed in the first place. Parents
don't remember all the diapers when they're looking at the baby
photos.
2. "I don't have time for marketing." There are only two
situations where this can really be true: you're too busy doing
the client work you already have, or you have other important
responsibilities (e.g. an outside job or young children) taking
up your time.
It's
easy to believe that doing client work already contracted for
is more important than marketing, especially when deadlines are
tight. But if you always follow this policy, you will be locked
into a feast or famine cycle, with no new clients waiting for
you when the work is finished.
Whether
your responsibilities preventing you from marketing are within
the business or outside it, you need to allocate a minimum amount
of time each week, no matter what. Even two hours per week can
make a significant difference, if you consistently use that time
for marketing.
Imagine
that you have overslept, and are late for an appointment. You
might skip breakfast, but would you leave the house without brushing
your teeth? Of course not. If you are going to be successful in
business, that's how automatic marketing needs to become for you.
3. "My marketing isn't working." It's true that there may
be something wrong with your marketing. Perhaps your message is
unclear or the tactics you're using are inappropriate for the
audience. I find, though, that for the majority of business owners
who say this, the real problem is not that their marketing isn't
working but that they aren't working their marketing.
Let's
say your business needs two new clients a month, on average. If,
in your experience, you must make a detailed presentation, proposal,
or initial consultation to three potential clients for one to
say yes, you will need to make six of these presentations per
month.
Now
how many prospects do you need to have contact with for one to
be interested in a presentation? Ten, maybe? That means you need
to make contact with 60 prospects each month to land your two
new clients. If you do this math for yourself, you may quickly
find that the only thing wrong with your marketing is that there
hasn't been enough of it..
Copyright
© 2000, C.J. Hayden
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